Council calls for “care and consideration” to be shown to those emerging from shielding

Cornwall Council News feed - Wed, 08/05/2020 - 12:30

Following the pause on the Government shielding programme from 1 August, recognising that many residents may be emerging for the first time from their households since lockdown, Cornwall Council and NHS Kernow are calling for people in towns and high streets in Cornwall to be considerate of those around them and help keep Cornwall safe by continuing to follow the social distancing guidance in place. 

Cornwall Council, Volunteer Cornwall and NHS Kernow will continue to support shielded and other vulnerable residents, through registering for priority supermarket delivery slots, prescriptions collection, and welfare and befriending support.

To date, Cornwall Council has contacted over ten and a half thousand shielded residents, carried out nearly 350 door visits, supported over 500 emergency food parcels, and provided volunteer and welfare support - as well as prescription and medical assistance.

Subject to ongoing clinical evidence, from Saturday 1 August, the changes are:

  • Shielded individuals can stop self-isolating as guidance will be updated to allow them to go to shops and places of worship while following social distancing rules.  
  • Food parcels sent by Government to those shielding will stop on 1 August as individuals are advised they can visit shops and pharmacies.  
  • Those who need to work and cannot do so from home will be able to return to work as long as their workplace is COVID secure, adhering to the guidance available.

Cornwall Council portfolio holder for climate change and neighbourhoods, Edwina Hannaford, said: “This is potentially a very unsettling time for residents who are emerging from shielding households for the first time since lockdown – and we want to raise awareness amongst all residents in order to support those around them.

“Everyone can show their support for those who have been shielding by being kind and considerate to those around them – and following the rules – wearing a face covering, keeping a 2 metre distance whenever possible and keeping up regular good hygiene habits - washing your hands and not touching your face.”

Speaking of the help given to shielding residents during lockdown, Cllr Hannaford said: “I’d like to thank all of the people, communities, and town and parish councils that came together so quickly to help when people needed them. Staff in our contact centre have received thousands of calls asking for help with all sorts of problems that, as we all get used to living with Covid-19, are not as simple to resolve as they once were. And perhaps just as importantly, they’re there to listen. Because for some callers – those who are very elderly, or feel isolated, or are caring for relatives - having someone to talk to is just as important as getting the help they need.”

Staff who have been involved in reaching out and offering help to residents have reported back on some of the conversations they have been having.

This from the beginning of June: “Spoke to a lovely 84-year old who I registered. She has lots of help from friends and neighbours. When asked about her smoke alarm she said it had been bleeping.

“I asked her if she had to regularly change the battery, and she said quite often.  I informed her that the alarm is probably very old (and she agreed that it was), so I asked for her permission to pass her details onto the fire service for a free home safety check. She said that was wonderful and thanked me very much as she had been worrying quite a lot about it, but not expressed those concerns to her friends or neighbours.”

And, this call from late June.

“I contacted a gentleman who was also caring for his 94-year-old mother. 

“Sadly, the gentleman lost his wife two days ago and is finding the whole situation extremely difficult. He has only been able to go to the shops twice during the lockdown period, has been very frightened to venture out.

“I was able to register the gentleman so that he would receive a government food box, organise a priority delivery slot, and emailed him the ‘help with food’ page, NHS mental health wellbeing number and the Samaritans contact number. I also gave him Cornwall Council and Volunteer Cornwall numbers for future use.

“He was extremely grateful and thanked me so much for calling as he had been feeling extremely lonely and isolated in this terrible time.”

Cllr Hannaford added: “Now, these may not be matters of life or death, but it’s impossible to understate how important it is that our residents – all our residents – know that there is help available. That we are here for them. Whether that’s a food parcel, or someone to deliver vital medicine prescription, or just a caring voice at the end of the phone.

“Throughout this pandemic we’ve all found great strength in the knowledge that, however difficult things get and whatever challenges we face, we are all in this together.

“And of course, that’s true. But it’s also true to say that some of our residents, those challenges are felt more acutely.   A burst pipe, a faulty boiler, a blown fuse – they’re everyday annoyances that for most of us are quickly resolved with a phone call to an electrician or a plumber. But if you or a member of your family is shielding, it’s not that easy. Problems many of us would ordinarily consider trivial are suddenly fraught with potential risks and become a source of real anxiety.

“I’d just like to add my thanks to staff who have provided a listening ear, offered support and signposted to other help. I’m sure your words and advice made a real difference.” 

For anyone that needs help then please contact the Council’s shielding line on 0300 1233334 for support.

If at any point it becomes necessary for those shielding to self-isolate then information will be given to them as soon as possible about what they will need to do.

Story posted on 5 August

Categories: Cornwall

Join a live online debate about The Environment We Want: August 6, 7pm

Cornwall Council News feed - Wed, 08/05/2020 - 11:09

Cornwall Council wants to hear from residents interested and involved in combating the climate emergency and protecting Cornwall’s environment at a live online discussion event taking place tomorrow. 

The Environment We Want debate on Thursday, August 6, at 7pm, will be hosted by Cornwall’s portfolio holder for climate change and neighbourhoods Councillor Edwina Hannaford and live-streamed on Cornwall Council’s Facebook page

Cllr Hannaford will be joined by a panel of experts from the fields of conservation, farming and renewable energy as well as representatives from community action groups. 

This is the second, live online discussion event of The Cornwall We Want series of debates which was launched last month. 

Hundreds of residents have been taking part in online discussion at The Cornwall We Want website, Cornwall Council’s engagement platform for sharing ideas.  

High on the list of things people want for Cornwall’s future is a cleaner and greener environment with reduced traffic and a green economy.  

Dealing with the climate emergency was a key area of discussion at The Cornwall We Want launch event, with people calling for climate change to be the number one consideration in decision-making about the future. 

Cllr Hannaford said: “I’m pleased to be hosting The Environment We Want online conversation and we really want to hear from those of you interested and involved in combating the climate emergency and protecting Cornwall’s natural environment. 
“In our survey only one in ten residents said they wanted things to go back to what they were before. People told us they wanted a cleaner environment, reduced traffic with more cycling and walking. They are also keen to keep the good community spirit they saw during the lockdown. 

“We want your views to help us shape The Cornwall We Want so together we can build a more sustainable, healthy, safe, vibrant and equal future for our children and our children’s children. Make sure you tune in and have your say on the subject.” 
Find The Environment We Want event on Facebook.  

If you don't have a Facebook account you can follow along on The Cornwall We Want website.

Story posted on August 5, 2020 

Categories: Cornwall

Cornwall Council awarded a prestigious Gold award under the Ministry of Defence’s Employer Recognition Scheme

Cornwall Council News feed - Fri, 07/31/2020 - 12:52

Cornwall Council is proud to become one of the first employers in Cornwall to be awarded a prestigious Gold award under the Ministry of Defence’s Employer Recognition Scheme.

The authority is among 127 organisations in the country, and one of only two in Cornwall, to be awarded the prestigious status alongside national companies including Microsoft and the Post Office. 

The award recognises organisations’ support for Veterans, Reserves, Cadet Force Adult Volunteers and Spouses and Partners of those serving in the Armed Forces and their wider support for the Armed Forces community.

Councillor Andrew Mitchell, the Council’s Armed Forces Champion, welcomed the news. 

He said:  “This award is a fantastic acknowledgement of the steps that we have taken with armed forces colleagues to support our armed forces community. 

“The forces represent an important and much valued part of Cornwall with over three thousand serving personnel and approximately 39,000 veterans living here. 

“As an employer, we have put in place arrangements which support our staff to serve as members of the Reserve Forces, we have developed policies to reflect the specific needs of the armed forces in our Housing and Children’s’ services and have been delighted to host the veterans outreach service in Cornwall, providing information and advice to the military community and their families on a wide range of issues. 

“We work closely with armed forces colleagues across Cornwall, military charities and our NHS partners.  Today’s award is recognition of the success of this collective effort.”

Johnny Mercer MP, Minister for Defence, People and Veterans, said: “The breadth and diversity of the winners this year shows how business support for the Armed Forces continues to grow no matter the sector, company size or location.

“I am grateful for the positive attitude and flexible policies these organisations have adopted towards the defence community, which is testament to the fantastic contribution our serving personnel, veterans and their families can make to any organisation.

“I am delighted that so many companies are supporting our people and that, through this scheme, we can give them the public recognition they deserve.”

Colonel Craig Hampton Stone, commanding officer of the 165 Port & Maritime Regiment at Derriford, said:  “As the Army lead for civil engagement in Cornwall and the Isles of Scilly, I am delighted that Cornwall Council has been accredited with Gold status of the Employer Recognition Scheme. 

“Having worked closely with the council and in particular the Covenant Partnership Board for the last two-and-a-half years, I have personally witnessed the genuine care and huge investment in the military community, providing outstanding support to both the serving personnel and veterans within the county. 

It is heart-warming to know that the council recognises the sacrifices made by our armed forces and the continued support they require after service life. 

“The council truly deserves this accolade and we look forward to a continued and strengthening relationship between the council and the military community.”

 Posted July 31, 2020

Categories: Cornwall

Covid cons – businesses warned to beware of ‘track and trace’ hoaxer

Cornwall Council News feed - Thu, 07/30/2020 - 15:33

Following a recent spate of bogus food safety inspections in the Newquay area, Cornwall Council’s Environmental Health team is now warning of a hoax call in the Par area claiming to be from a ‘track and trace’ official. 

This time the fake call was to a hairdressers. The caller claimed to have identified a positive case of Covid 19 in someone who had been to their premises.  They asked them to close their business.

Environmental Health, Food Safety, and any other Cornwall Council officials will always provide contacts .  This is so business owners and staff can check they are genuine.  The veracity of any call or visit can always be checked by phoning 0300 1234212 or emailing  

Rob Nolan, Cabinet Member for Public Protection, said: “It is a shame that a business has to contend with hoaxes and confidence tricksters at this difficult time, when everyone is rightly focused on health and economic recovery. 

“In order to safeguard themselves, business owners should advise their staff to take full contact details from anyone claiming to be giving official instructions. Then either report or check the visit or phone call. Our Environmental Health and Trading Standards officers will either confirm and reassure quickly. Or pass the information to Police to investigate if it looks like a hoax.” 

“Whatever the motives of these con artists, we must act promptly to make sure their activity is spotted and reported. Using this time of heightened anxiety to worry businesses unnecessarily is contemptible. They mustn’t be allowed to get away with it.” 

Categories: Cornwall

Online parenting courses launched across Cornwall

Cornwall Council News feed - Thu, 07/30/2020 - 13:13

There are new ways for parents and carers to get support in Cornwall as Together for Families, from Cornwall Council, launches a range of online parenting courses. 

The teams from the counties Family Hubs, who normally deliver courses at one of the dedicated centres, have adapted since the UK went into lockdown to ensure they can continue to deliver the support families need.

Parenting courses on offer include:

  • Being Passionate about Parenting workshop ( BPAP)
  • Being Passionate about Parenting with an introduction and Awareness of ADHD workshop
  •  Being Passionate about Parenting with an Introduction and awareness about the Spectrum 
  •  Being Passionate about  Early Years parenting  ( for parents/ Carers of children 1 to 3 years)
  • Passionate about the Teenage Brain workshop

Sarah is a mum of 4 and she has just completed the Being Passionate Parenting Course, she said: “I wanted to do this course to help our two eldest with their emotions.   A combination of missing their friends and home schooling has resulted in some angry outbursts and I wanted to know how best to support them and help them to manage these emotions. 

“The course was brilliant, and the family workers made us feel relaxed, we were able to talk openly and honestly, and I came away with a great toolbox of ideas that I could use.  It’s been a few weeks since the course and things are gradually getting better.”

Along with the online courses a new fortnightly Parenting Podcast has also been launched, which contains loads of little tips on everything from fussy eaters to toddler tantrums. The podcast is available via the Family Information Service, council website and through all of the major podcasting platforms.

Portfolio Holder for Children, Health and Wellbeing, Councillor Sally Hawken, said: “The need to support parents didn’t go away during lockdown, if anything the need became greater.  That’s why our teams have adapted and changed the courses so they can continue to support their communities.

“The podcasts are also an excellent resource for families with lots of helpful information, which you can download and listen to at your leisure.”

For more information on the courses that are available please visit or contact the Early Help Hub 01872 322277

Categories: Cornwall

Minister's visit to Cornwall will provide opportunity to discuss creating a better future for residents

Cornwall Council News feed - Wed, 07/29/2020 - 18:07

Cornwall Council welcomes Simon Clarke MP, Minister of State for Regional Growth and Local Government, to Cornwall on Thursday.

During his two-day visit, Mr Clarke will visit Penzance, Falmouth, Newquay and Wadebridge to see first-hand the economic impact of Covid-19 on Cornwall’s economy and the steps we would like the Government to take to support local businesses.

Cllr Julian German, leader of Cornwall Council, said the minster’s visit provided an opportunity to showcase the council’s work during the coronavirus pandemic.

Cllr German said:  “Following my meeting with Robert Jenrick, Secretary of State for Housing, Communities and Local Government, it seems promising that the Minister for Local Government is visiting Cornwall so soon. I expect therefore to have serious discussions with Mr Clarke regarding devolution for Cornwall, funding for our businesses and leisure centres, as well as meeting the costs incurred by Cornwall Council.

“The pandemic has been challenging but our community spirit has really shone through. As council leader I am proud of the way our staff, residents and our partners rose to the challenges they faced.

“The Minister’s visit will give us an opportunity to show how Cornwall Council has worked tirelessly to keep our residents safe and healthy, as well as doing all we can to support our economy.

“It’s clear to me that if we are to create a better future for the people of Cornwall, more decisions about that future should be made here in Cornwall. I hope this will be recognised when further devolution of powers from Westminster are discussed.

“I also hope we can discuss a relaxation on the rules on distributing the remaining business support government grants to local businesses.

“We have shown throughout the crisis that we know and understand the needs of our business community and should be trusted to ensure the money goes to exactly where it is most needed.”

Cllr German is set to meet with Mr Clarke at the start of his visit on Thursday.

Posted on July 29

Categories: Cornwall

Supporting young people moving to new schools in Cornwall

Cornwall Council News feed - Tue, 07/28/2020 - 15:27

New mental health support is being made available in Cornwall for young people ahead of the new school year in September.  The resources from Headstart Kernow, part of Together for Families at Cornwall Council, have been developed in conjunction young people themselves. 

Making the move from primary to secondary or to college, can be daunting at the best of times, let alone during a worldwide pandemic.  The Transition Mission pages of the Start Now website is packed with lots of useful information and there is a free guide for young people to download, to help them navigate the first weeks in their new school. 

Portfolio Holder for Children, Health and Wellbeing, Councillor Sally Hawken, said: “There is no sugar coating it; school will look very different when the children go back in September. And yet, if there’s any reason to be hopeful, it’s that all throughout lockdown, our kids have shown us how remarkably resilient and adaptive they are.

“It’s because of our children that we want to do our very best to provide them with everything they need when school returns.  This is a big year for many young people, who may have missed out on the traditional leavers celebrations, or for those simply moving to a different class and the resources have been designed to support them in those changes.”

The Transition Mission booklet has been created thanks to working with young people.  One of those involved in the project was Maggie, she worked on a page called the ‘Worry Monster’: “It is a page in the book where you can put all your fears and worries; it makes you feel better because it’s then written down.

“Starting secondary to me was quite scary as most of my friends were going to another school, which meant I wouldn’t be able to see them, and I would be around lots of people I didn’t know and making new friends.”

This not just an anxious time for children; parents will also be feeling nervous about their little people returning to school. Help is available for them through a special parenting podcast, which has been recorded and is available now on all the major platforms.

Sally concluded: “We want to reassure young the young people across Cornwall and their families, who may be feeling anxious; they are not alone. Our teams have lots of resources, schools are prepared and also understand the anxieties, most importantly you won’t be the only person feeling like this and we would ask you to reach out for support.”

More information for children can be found at and for parents you can find more at

Categories: Cornwall

New homes in Liskeard take a step forward

Cornwall Council News feed - Mon, 07/27/2020 - 12:13

Plans by the Council to build 46 new homes at Maudlin Farm in Liskeard for people living and working in Cornwall have taken a step forward after Homes England confirmed its support for the scheme with a grant of £450,000.

The money will be used to progress groundworks at the site to provide the infrastructure for the new homes which will be available for private rent, shared ownership and affordable rent.

Andrew Mitchell, Cornwall Council’s cabinet portfolio holder for homes said: “We’re committed to delivering homes that reflect the needs of the local community.  Cornwall needs more good quality homes, both to rent and to buy, and the market alone can’t meet this demand.

“This is about providing good quality healthy homes that people who live and work in Cornwall want to move in to, with space, gardens, parking and which are well designed to be low carbon and with low energy costs.”

Cornwall Councillor for Liskeard East Sally Hawken said: “This new development at Maudlin Farm is important for Liskeard as people who live and work locally will be able to afford to live in them and remain in the area near to their family and friends.”  

The new homes will be delivered by Treveth, a partnership set up by the Council to create new homes and commercial developments to benefit people who live and work in Cornwall. 

Further housing developments planned across Cornwall for people with a local connection

Treveth, which is Cornish for ‘Homestead’, currently has a pipeline of 600 homes as part of a programme to deliver new homes across Cornwall in the coming years. Treveth’s developments are for households who have a local connection either through residency, employment or close family, with the vast majority of homes available as private rented or affordable properties.  

Homes have already been built as part of the Council’s programme on pilot sites in Bodmin and Tolvaddon, which has seen the delivery of 113 homes which have all been sold or rented. 

Treveth will shortly take on delivery of a further 100 new homes on a neighbouring site in Bodmin, with 30 of those being affordable, 60 available for private rent and 10 for sale. Profit generated by Treveth is returned to the Council. Other sites in Launceston, Redruth, and Newquay are also in the pipeline.

Tim Mulholland, Managing Director of Treveth, said: “We’re working together with the local community to build better quality homes that meet their aspirations, while providing a long term and sustainable investment for the Council.”

“The development will deliver a mix of property sizes, types and tenures.  The majority will be for private rent, providing quality, choice and greater security with three-year tenancies as standard. Some will be for affordable rent, with others for shared ownership.”

Solar energy panels and renewable heating systems will be provided on all the properties in line with the Council’s commitment to tackle climate change, moving away from gas as a source of energy and using instead greener alternatives to make new developments low carbon. 

Mi-space will be carrying out the ground works in the coming months. Construction of the new homes will start later this year with the first homes available by the end of 2021.

Categories: Cornwall

Don’t lose your voice - residents in Cornwall urged to look out for the voter registration details for their household

Cornwall Council News feed - Mon, 07/27/2020 - 09:58

Cornwall residents are being warned not to lose their voice on decisions that affect them by making sure their electoral registration details are up to date.

With elections to Cornwall Council, parish and town councils and for the local police and crime commissioner taking place in Cornwall in May 2021, this is an important opportunity for residents to make sure they can take part.

The annual household canvass ensures that Cornwall Council can keep the electoral register up to date, identifying any residents who are not registered so that they can be encouraged to do so, allowing them to be able take part in any future elections.

Kate Kennally, Electoral Registration Officer at Cornwall Council said: “Residents may notice some changes have been made to the communications they receive.  It’s important that residents keep an eye out for our messages over the coming weeks, so we can make sure we have the right details on the electoral register for every address in Cornwall.   

“Make sure you are able to have your say at the elections taking place next year by following the instructions we send you. For the first time ever, we will be contacting some households by email instead of sending a paper form in the post. If you get an email from us, please respond to it, even if it is to tell us you’ve moved.

“If you know you’re not currently registered, the easiest way to register to vote is online, or we’ll send you information explaining how to do this in the post.

“This year’s canvass, which we must carry out by law, is taking place during a challenging public health situation brought about by the Covid-19 pandemic.  We are working to ensure that we take account of public health guidelines, including the continued importance of social distancing.  Our residents can play their part by responding quickly if their letter asks them to and by using the secure internet site mentioned on the form.  This really does save the Council a lot of money that can be used instead for other essential services.”

People who have moved recently are particularly encouraged to look out for the voter registration messages and check the details carefully.

Research by the Electoral Commission indicates that recent home movers are far less likely to be registered than those who have lived at the same address for a long time. Across the UK, 92% of people who have been at their property for more than sixteen years will be registered, compared to 36% of people who have lived at an address for less than one year.

Melanie Davidson, Head of Support and Improvement at the Electoral Commission, said: “It’s really important that everyone who is entitled to vote is able to do so. Making sure you provide the necessary information to your local authority when it is needed will ensure the process runs smoothly. This is particularly helpful in the current public health situation, as it will help avoid the need for home visits from canvassers.

“There’s lots of helpful information about registering to vote on our website

Any residents who have any questions can contact their local registration team at  or call on 0300 123 1115.  

Story created on 27 July 2020

Categories: Cornwall

Government decision to withdraw business grant funding a ‘kick in the teeth’ for Cornwall

Cornwall Council News feed - Fri, 07/24/2020 - 16:14

Cornwall Council was notified today (July 24) by Secretary of State for Business Alok Sharma that all business support government grant schemes will close on August 28, with any unused funding going back to the government.   

The Council, backed by business leaders across Cornwall, has consistently called on government to increase funding for the discretionary business support scheme, with over 3,000 Cornish businesses still unable to access any other form of Government coronavirus grant support. 

This latest announcement means that those pleas have fallen on deaf ears. 

Tim Dwelly, Cornwall Council portfolio holder for culture, economy and planning said: “I’m deeply disappointed by this announcement. It’s a real kick in the teeth for Cornish businesses. 

“We recognise that the government’s funding packages have provided a lifeline to many businesses, but there simply wasn’t enough money made available in the first place to all those who needed it. To put it another way, despite what the government has claimed, this isn’t about everyone receiving their slice of the cake, it’s that the cake was never big enough. 

“We need up to £27m to be able to support over 3,000 businesses, and we’re holding around £37m in ring-fenced funding from the original grants scheme that the government won’t allow us to use unless the businesses that need it meet their original criteria. 

“These are otherwise healthy and thriving small and micro businesses that make an incredibly valuable contribution to the Cornish economy and they should not face the prospect of bankruptcy or closure just because they fall through the gaps of funding criteria. 

“If the government allowed us to use that money, we could help those businesses protect jobs, and protect livelihoods. I call on Mr Sharma and Mr Sunak to reconsider their decision and provide our businesses with the help they so desperately need.” 

Story posted 24 July 2020

Categories: Cornwall

Food premises in Newquay – look out for bogus Environmental Health Officer

Cornwall Council News feed - Fri, 07/24/2020 - 15:45

Cornwall Council’s Food Safety team has warned of a person claiming to be from ‘Environmental Health’ approaching food premises in Newquay impersonating a council officer and racially abusing staff. 

The first incident was at a restaurant where a staff member was approached by someone claiming to be from Environmental Health. He did not give any further details at that time, and hasn’t returned. 

The second was at a takeaway food business in Newquay where the manager  said someone phoned them at around 10pm claiming to be from Environmental Health investigating food poisoning and wanting to make an appointment to visit within the hour.

When no one turned up they returned the call, and the bogus officer was racially abusive.

The Environmental Health Service has made the Police aware and has the phone number from the second incident. 

Cabinet Member for Public Protection, Rob Nolan, said: “Food businesses need to be able to get back on their feet without the worry that someone out there is impersonating a Food Safety Officer. We take these incidents very seriously and have informed the Police. 

“If you manage a restaurant, pub or takeaway in the Newquay area, please warn your staff to be alert to anyone talking about Food Safety inspections, check their credentials and make a note of their name and details.” 

Please report any suspicious visits to the Police, or to Cornwall Council on 0300 1234 212, or via

Categories: Cornwall

Safer St Austell partnership shares action plan to tackle St Austell residents’ concerns

Cornwall Council News feed - Thu, 07/23/2020 - 17:26

The Safer St Austell partnership has adopted a proactive ‘enforcement and engagement’ approach to tackling anti-social behaviour in St Austell.

In addition to its established programme of work, the Community Safety Team has triggered an intensive 6-week, multi-stranded response to reports of an increase in anti-social behaviour (ASB), drug litter and open drug-taking in and around the town centre.

All ASB powers and tools at the ASB team’s disposal have been considered and those appropriate have been and will continue to be used, including additional patrols by the ASB caseworkers, outreach workers from We Are With You, local supported housing providers and local security teams. 

So far this month (July), 15 ASB warnings have been issued, and individuals given the opportunity to engage with support services before enforcement action is considered. 

The local police inspector has secured additional force support in the short-term to target the current issues, which include concerns around county lines drug operations.

Using intelligence received, the police are working to disrupt this activity in order to tackle the problem which is affecting several towns across Cornwall and is a national issue.

We are also holding additional multi-agency meetings to discuss the individuals of concern within the town, with an action plan to  ensure those individuals are positively engaged with support, and where necessary that appropriate enforcement action is being taken.  

We are in the process of identifying a building where ‘We Are With You’ – who are commissioned by the Council and partners to deliver free and confidential advice, information, support and treatment for drug and alcohol problems - can deliver services. We are also purchasing two additional needle disposal bins for the town and more waste collection patrols are taking place. 

There have also been concerns raised that the number of rough sleepers accommodated in St Austell in response to the Covid-19 pandemic has been disproportionally high.

The Council has delivered additional accommodation provision across Cornwall, in partnership with Cornwall Housing Limited and We Are With You, for people who are sleeping rough or are at risk of sleeping rough, and this has included 12 additional bed-spaces in St Austell. Across Cornwall an additional 367 households have been accommodated in direct response to Covid-19. Only four people were moved to St Austell from the de-commissioned Covid-19 accommodation provision at holiday parks and they were moved into accommodation with 24/7 staffing and on-site support appropriate to their needs.

Two of the people placed have already received offers of move-on accommodation.

Everyone who has been accommodated receives a holistic housing and support assessment with appropriate move-on pathways that will lead to settled accommodation.

Where someone has not come into accommodation, the Council continues to deliver assertive outreach , in partnership with other agencies, to provide support and encourage them to look at a range of housing options.

Cornwall Council portfolio holder for environment and public protection Rob Nolan said: “As is the case in a number of towns in Cornwall, there are individuals in St Austell who require intensive support. COVID-19 has made it an incredibly difficult time for many, and more so for the most vulnerable people in our community.  There are also rumours and misinformation to contend with. We encourage everyone to continue to support the local donation boxes and report any safeguarding concerns through to the police.”

Residents are encouraged to report any concerns using the following means, as these trigger the most rapid response, and are more effective than any other means.

  • If you see someone sleeping rough, contact Streetlink via or 0300 500 0914 (or 999 if they need urgent medical assistance). This trigger the homeless outreach service.Individuals sleeping rough can contact the Cornwall Housing Options Team on 0300 1234 161 or drop into an Information Service (formerly called One Stop Shop).
  • If people experience anti-social behaviour, email or call 101 for non-emergencies and in an emergency call 999. This triggers an ASB response
  • If you have information about a crime you can also contact Crimestoppers anonymously on 0800 555 111.
  • For concerns about rubbish such as glass and needles on the street, call Cornwall Council Refuse and Recycling on 0300 1234 141 or email This triggers drugs and alcohol outreach and police as well as waste collection.

Story posted 23 July 2020


Categories: Cornwall

Strategic partner announced for extra care living in Cornwall

Cornwall Council News feed - Thu, 07/23/2020 - 14:52

Cornwall Council’s cabinet yesterday (22 July) agreed plans for new state of the art housing for older people and people with disabilities, with the added security of on-site care for those people that need extra help.

Cornwall Council invited bids for a strategic partner to deliver and run the schemes, which will allow people to live independently in their own home but have access to a range of support, such as care and social activities, should they need it.

Aside from the benefits to residents, extra care housing has additional benefits to the wider community (please note that this will vary between schemes and will reflect local need). It can:

  • Provide activities for other people living close to the scheme with events run by community groups or volunteers.
  • Provide an assisted bathing facility for non-residents.
  • Provide a restaurant or café service which is open to the public as well as residents.
  • Include a hairdresser or beauty salon which is open to the public as well as residents.
  • Release family housing – where older people under-occupy accommodation there may be benefits in moving to something more suited to their needs, both for the older person (a more manageable property, lower heating and maintenance costs etc.) and for the wider community (family sized housing becomes available for rent or purchase).
  • Create employment opportunities associated with construction, care, and housing.

Cornwall Council portfolio holder for adults, Rob Rotchell said: “The delivery of extra care housing forms part of the overall transformation of adult services and will be critical in helping to provide the older residents of Cornwall with a viable alternative to moving into a care home.

“Not only will the extra care units allow people to remain closer to their communities they are familiar with they will also allow people to maintain their independence for as long as possible.”

The partnership agreement is for 30 years with a development period of seven years and a requirement to bring forward business cases for 750 affordable units with a mixture of affordable rented and shared ownership options.

The care contract is for an initial period of up to 14 years.

Priority will be given to residents who already live near the schemes. Applicants will need to be over 55 but do not have to have any care needs to be eligible - however 24 hr care will be available on site as and when they need it.

Alan Long, Executive Director of Mears Group said: “Mears are delighted to have been confirmed by the Cabinet as lead strategic partner for the delivery of extra care in Cornwall. Last year we commissioned independent research which showed that extra care living can prevent people from having to go to hospital due to on-site care and due to the benefits of living in specially adapted accommodation which is designed for their specific needs.

“Our experience of running extra care accommodation has shown that well-built, well-managed extra care schemes can reduce costs to the NHS, decrease loneliness and its associated health problems and create really special communities.

“We look forward to working with Cornwall Council to create well designed homes with a focus on health and wellbeing for our over 55's communities.”

Other benefits to the scheme include:

  • Creating nearly 700 new jobs for people across Cornwall with a commitment to pay the Full Living Wage workers delivering care and support
  • An investment of new money of £150m in Cornwall with £90 million spent on the local supply chain, of which £60m to be spent with local Small and Medium Enterprises (SMEs).
  • Donations or ‘in-kind’ contributions to local community projects and volunteering   
  • Creating 200 new apprenticeships across the construction, care and housing management sectors.

Story created on 23 July 2020

Categories: Cornwall

Another chance to have your say on proposed climate emergency planning rules

Cornwall Council News feed - Thu, 07/23/2020 - 11:37

Cornwall Council has thanked residents for giving their views on proposed new planning rules to help Cornwall tackle the climate emergency.   

Yesterday (July 22) its Cabinet gave the go-ahead to the next stage of public consultation on the Climate Emergency Development Plan Document, or DPD

Formerly known as the Climate Change DPD but renamed following feedback from residents, the Climate Emergency Development DPD will outline Cornwall Council’s vision to protect the environment by introducing new planning policies and strengthening existing rules to support Cornwall Council’s ambitious aim to become carbon neutral by 2030.   

Despite part of the consultation taking place during lockdown, the Council received detailed evidence, information and suggestions from experts, residents, activists and interest groups. 

Feedback will help shape the Council’s draft policies on measures to support Cornwall in becoming carbon neutral by 2030 and be published shortly. 

The next stage of public consultation runs from August 10 to September 25. 

Councillor Edwina Hannaford, Cornwall’s Cabinet Member for Climate Change and Neighbourhoods, said: “There have been challenges because of COVID-19, but the depth of feeling raised by the climate emergency and the fears that were shared in responses have rightfully kept our environment at the top of the agenda.  

“Cornwall’s aim to become carbon neutral by 2030 needs a range of measures across the Council and amongst our communities and businesses. My colleagues in Planning have an important role to play in setting planning policies to help us reach our goal. We will lead by example, but will need other agencies, businesses, residents and visitors to help Cornwall take this step.”  

Councillor Tim Dwelly, Cornwall’s Cabinet Member responsible for Culture, Economy and Planning, said: “As we continue to develop the Climate Emergency Development Plan Document or DPD, it’s important that you tell us what you think we should do. 

“The Local Plan already includes policies that are aimed at responding to climate change, but they could do more. 

“The draft policies in the DPD address climate emergency issues affecting Cornwall, sitting alongside and adding to those in the Local Plan. The DPD will give us additional powers to help protect our environment by reducing carbon, and encouraging an eco-friendly approach to building, transport, land use and energy production.” 

Climate Emergency DPD policies are being considered to support:     

Green energy –This could mean allocating areas for renewable energy, safeguarding renewable energy sources, and promoting energy storage solutions to ensure renewable power generated in Cornwall can be used here.     

Enhancing the environment – Using nature to reduce Cornwall’s carbon footprint, protecting and increasing biodiversity and planting more trees and hedges, for example through the 8,000-hectare Forest for Cornwall programme.     

More efficient housing – Building homes with alternative, renewable energy sources, improving building standards and retrofitting Cornwall Council housing to make homes warmer and greener.    

Greener travel – Looking at ways to reduce the need to travel by designing places that encourage walking and cycling.    

Community resilience – Increasing resilience to coastal change and flooding, making sure buildings are in safe locations and creating natural flood management systems.    

Like the Local Plan, the Climate Emergency DPD would become a statutory planning document supporting and strengthening the policies that have already been adopted to protect the environment.    

All suggestions and feedback received during the consultation will be considered but not all ideas can be included in planning policy.     

After September 25 there will be more chances to comment on the Climate Emergency DPD on further consultation dates to be announced before final policies are decided and submitted to Government for inspection in 2021.  

It will then become a legal planning document like the Local Plan and will support and strengthen policies that protect the environment. 

If you would like to be added to the DPD mailing list please email: 

If you can’t access the internet or need a paper copy of the DPD please write to Climate Emergency DPD, New County Hall, TRURO TR1 1XU or telephone 0300 1234 151.


Story posted on July 23, 2020

Categories: Cornwall

Cornwall Council cabinet approves plan to help Cornwall recover from the financial impact of Covid-19

Cornwall Council News feed - Wed, 07/22/2020 - 17:47

A plan to help Cornwall Council recover from the financial impacts of Covid-19 was agreed today (22 July) at Cornwall Council’s cabinet meeting.

The plan asks council departments to deliver an underspend over the next financial year, as well as transferring some funds from other budgets so that the council can continue to deliver vital services and move towards achieving a balanced 2020/21 budget and building the Council’s financial resilience for the future.

Deputy Leader Adam Paynter said: “It is vital that we plan now to deliver a sustainable budget for the year ahead. The council’s income has suffered as a result of the extra expenditure needed due to Covid-19, as well as a loss of income.

“This plan asks services to deliver an underspend but to continue to deliver vital services to Cornwall residents which will be a challenge. The current estimate of the total impact of Covid-19 on the Council is forecast to be around £74m, although that will fall across different financial years. We will continue to argue the case for more funding from central government to local government.”

Cabinet also approved plans to publicly consult on the Climate Emergency Development Plan, the aim of which is to create planning policies and allocations that help achieve the Council’s goal of becoming carbon neutral by 2030. Consultation aims to start next month.

There were new developments in place-shaping and the regeneration of towns in Cornwall, after it was agreed that Cornwall Council would provide a strategic framework to encourage economic growth and change in our town centres. As part of the plans, towns will be able to bid for money from the Town Centre Revitalisation Fund.

Finally, recommendations were approved for the strategic partner Mears UK Ltd to deliver 750 units of extra care housing in Cornwall. Extra care homes will provide people in Cornwall with an alternative to residential care, where people can live independently in their own self-contained home, but with care and support available if they need it.

Story created on 22 July 2020

Categories: Cornwall

Cornwall joins national climate change taskforce in calling for green recovery

Cornwall Council News feed - Wed, 07/22/2020 - 16:28

Cornwall Council is calling on the Government to commit to rebuilding the economy to meet the challenges of the climate emergency and boost community resilience.  

The unitary authority recently became the 100th member of UK100, an influential network of leading local authorities working on a full transition away from fossil fuels, and also a founder member of the new Countryside Climate Network which will further promote the voice of Cornwall and rural issues in the climate change debate. 

Now Cornwall’s portfolio holder for climate change and neighbourhoods Councillor Edwina Hannaford has joined UK100’s Resilient Recovery Taskforce, a coalition of 24 council leaders and mayors representing 25 million people across the country, who have come together to press the Government for a green economic recovery package that reduces carbon emissions and strengthens communities. 

The task force will work to influence ministers on the importance of climate action to bring economic protection and benefits to communities ahead of the Government’s Comprehensive Spending Review expected early next year. 

It will also call for more devolved powers to be given to local authorities for tackling the climate emergency and for the environment to be considered in all decision-making in a way that Cornwall Council is already pioneering with its Decision Making Wheel to prioritise the social, economic and environmental needs of residents in its planning and policies

Cornwall Council has recently pledged to speed up its climate change action plan to help Cornwall become carbon neutral by 2030 and is calling on the Government to provide the resources and powers needed for three asks: 

Housing retrofit: Provide funding and training needed to undertake the mass retrofit of all Cornwall’s homes below Energy Performance Certificate (EPC) level C by 2030. Cornwall recently became one of three authorities in the country to win Government funding for the Whole House Retrofit Innovation pilot programme to make homes more energy efficient.

New build homes: A faster transition towards the Future Homes building regulations standard as the best way to build low carbon homes through clear national government regulation, prioritising higher fabric standards.

Grid reinforcement: Vital upgrades to the South West’s electricity grid. Currently Cornwall generates around 37% of electricity from renewables, up from around 6% in 2009. Its first smart grid-connected wind turbine to help Cornwall better manage its energy supply and reduce Cornwall’s greenhouse gas emissions by more than 3,300 tonnes a year is set to start generating electricity in September. Cornwall Council has made a £3m commercial investment into the wind turbine and will own and operate it once constructed. 

Cllr Hannaford said: “The need for an economic recovery package that creates resilience in our communities and reduces carbon emissions is more important now than it has ever been.

“As a member of UK100’s Resilient Recovery Taskforce I am calling for the Government to commit to a green recovery that is fair for all our residents and places their wellbeing at its core.

“Local leaders like Cornwall Council have played an essential role in tackling the COVID-19 crisis and we have an essential role in shaping what comes next. Prioritising environmental and social benefits to ensure our decision-making helps our people and planet to thrive will be a key pillar of our work to help our residents, businesses and communities to become more resilient in a period of unprecedented change.”

Jason Torrance, Policy Director of UK100 said: "We know that tens of thousands of jobs in Cornwall will be in demand as part of the shift to a green economy, as long as government and business provide the right training and support. By joining forces with other local authorities and leading the way toward Net Zero, Cornwall Council is not only doing the right thing for our precious natural environment, it will be helping to reduce energy bills, support job creation and helping us lead healthier lives. We're delighted they are supporting the work of the UK100 Resilient Recovery Taskforce and the Countryside Climate Network."

Cornwall was one of the first authorities in the country to declare a climate emergency in January 2019 and its climate change action plan approved unanimously by its Cabinet last summer has been praised by other councils for its strong systems leadership approach and focus on bringing environmental, economic and social benefits for residents.

Key schemes of Cornwall Council’s Carbon Neutral Cornwall programme are the 8,000-hectare carbon-absorbing Forest for Cornwall; the Whole House Retrofit Innovation project to make homes more energy efficient; a new, climate emergency planning document to promote renewable energy including the commitment to power all new homes with alternative sources to gas; and a new decision-making framework to prioritise environmental and social benefits in all Council policies.  


Story posted on July 22, 2020

Categories: Cornwall

Jet skis under scrutiny by maritime agencies as safety complaints get these ‘motorbikes of the sea’ in hot water

Cornwall Council News feed - Wed, 07/22/2020 - 10:38

Maritime agencies in Cornwall have issued a warning after reports of anti-social behaviour relating to the use of jet skis. 

An investigation was launched into jet ski activity in the Truro and Penryn Harbour area, and complaints reported at Porthpean, St Ives and Padstow. 

In Penzance hundreds of residents have signed a petition asking for them to be banned, while Devon and Cornwall Police say they have noted a rise in complaints after a potential conflict between beachgoers and jet ski users at Mounts Bay, as well as with swimmers off the Battery Rocks to the south of the harbour. 

Cornwall’s Maritime Manager Christopher Jones said: “This is an increasing trend. Sadly, alongside all those jet ski users who are considerate and respectful of other sea and beach users, there is a small element who behave antisocially, even dangerously.  

“In Cornwall Harbour Masters, Police and HM Coastguards are concerned about the potential conflict between these fast and sometimes unstable vehicles, and others using the water to make their living or for leisure. All the maritime agencies are working together to improve safety for coast, harbour and beach, and we will be keeping a close eye on jet ski and powerboat use this season.”  

Loic Rich, Cornwall’s Harbour Board Chairman, said: “We recognise jet skiing is a legitimate and popular sport, but we must challenge irresponsible and antisocial use where personal safety and navigation of other vessels is put at risk. 

“Beachgoers and swimmers, including so-called ‘wild swimmers’ at sea, have felt threatened by the speed and proximity of personal watercraft. Our Harbour Authority staff across Cornwall Council’s twelve harbours will be working closely with the Police and HM Coastguard, and making use of CCTV to identify offenders. This can result in prosecution, and seizure of the jet skis concerned.”  

Guidance on safe use is published by the Personal Watercraft Partnership, and advises against ‘wave jumping’ behind boats, revving engines in shallow beach areas, weaving in and out of anchorages, and entering areas where there are swimmers.  

New measures have now been agreed with Penzance Harbour Master, including new signs for the slipway, agreement forms for all users, the handing out of safe use of slipway/harbour guides, and increased manning of the slipway. The charge for jet skis to use the slipway is £10 per launch, £40 per week or £150 annually.  

Loic Rich added: “Unfortunately jet skis fall outside of much maritime legislation which hampers responding with meaningful powers. But we are reviewing this and hope as a local authority we can gain more control over jet skiing. We ask the public to be vigilant and to please report any dangerous occurrences involving jet skis, or other small craft, to the relevant Harbour Office or to Police.”   

Jet Skis don’t have turning propellers or outboard motors, but like powerboats their jet propulsion makes them able to skim across the water surface at speed. 

They are best suited to calm water conditions, and where they are prohibited is mostly governed by local authority bylaws. In Cornwall’s Carrick Roads there are parts of the harbour area where they aren’t permitted, and there are restrictions on their speed near beaches and in some working harbours where they may be a nuisance to other harbour users. 

No licence is needed to jet ski in UK waters, unless taking part in organised racing. They are more tightly regulated in other countries – for example jet skiing without a license in Portugal carries a fine of up to £2,650. As for all types of boat, insurance is recommended, but not legally required– including public liability insurance in case of injury or damage to property. 

Categories: Cornwall

Cornwall’s Port Health Authority calls for vigilance on illegal shellfish harvesting

Cornwall Council News feed - Wed, 07/22/2020 - 10:37

A spate of thefts from valuable oyster beds, and from marine sources of mussels, scallops and clams, is alarming Port Health Authority experts who regulate one of Cornwall’s oldest traditional industries. 

Port Health Officers believe the scale and frequency of reports and incidents indicates organised black market activity. This may also have been driven by disruption to normal supplies caused by the Coronavirus lockdown.  

In Cornwall there is an open investigation into shellfish taken from the Helford on 6 July, but there has been an upswing in intertidal beach and estuary ’poaching’ across the South West, and as far afield as Essex and Northumbria. 

The illegal gathering of shellfish risks serious food poisoning for consumers and goes against conservation efforts to control stock sizes and quality. 

Cornwall’s Port Health Manager Tim Bage said: “From a food safety point of view, most people aren’t aware that most of our shellfish goes through a purification process to purge out unwanted bacteria which otherwise could cause very nasty food poisoning. The areas that are classified are those where shellfish and water quality are monitored for bacteria levels or dangerous toxins.  

“If harvesters operating illegally sell on stock from unclassified areas there is a genuine risk of toxin poisoning, since these are not reduced by cooking, and the results can be extremely unpleasant.   

“Additionally, by taking undersized stock they are undermining the viability and sustainability of a fragile Cornish seafood product” 

Poaching is happening in unclassified and/or private areas.    

Rob Nolan is Cornwall Council’s Cabinet Member for Environment and Public Protection. He said: “We would strongly advise people to check that the area they are harvesting in is classified for the species they are collecting. Additionally, they are encouraged to ensure they are allowed to take from the area, because to take from an area with a private lease is deemed an act of theft.”  

Whilst picking shellfish from foreshores is allowed only for personal consumption, the quantities being taken recently suggest harvesting at a commercial level.  

Port Health Officers are asking the public to be our ‘eyes and ears’ on their behalf to protect these much-loved Cornish products, synonymous with Cornwall's reputation for food excellence.  

If you are suspicious of any shoreline gatherings of large groups, please contact Cornwall Port Health on 01872 323090 or email with as much detail as you can on the location, and any vehicles used by the gatherers.”  

There is no accreditation scheme for shellfish, but restaurants, cafes and fish mongers are strongly advised to buy only from reputable sources that they can verify. Shellfish bought at retail level should normally carry a health mark (an oval). Some direct boat-to-retail trade is permitted on a small scale, but please contact Port Health to check that any supplier of bivalve shellfish is reputable and operating legally.  

Categories: Cornwall

Cornwall’s first smart-grid wind turbine to generate renewable energy from September

Cornwall Council News feed - Tue, 07/21/2020 - 14:26


Construction on Cornwall’s first, smart grid-connected wind turbine which will create enough power for over 1,440 homes per annum and help cut carbon emissions is nearing completion.  

Rotor blades spanning 40m in length have now been fitted to the 2.3 megawatt (MW) turbine at Ventonteague, near Carland Cross, on the A30.  

For a video of the rotary blades being installed at the Ventonteague wind turbine please see here: 


The turbine is the first to be built in Cornwall since 2016 and the only one to have been installed in the South West this year.  

It is set to start generating renewable electricity from September.  

The smart grid-connected turbine will help Cornwall better manage its energy supply and reduce Cornwall’s greenhouse gas emissions by more than 3,300 tonnes a year over the next two decades.  

Transforming the energy sector is an essential part of Cornwall Council’s response to tackling the climate emergency to help Cornwall become carbon neutral by 2030

Currently Cornwall generates around 37% of electricity from renewables, up from around 6% in 2009.  

The new wind turbine is part of an EU-funded trial and forms part of energy company Centrica’s innovativeCornwall Local Energy Market (LEM) which aims to help increase the amount of renewable energy that can be deployed by managing the electricity network more efficiently.  

Tim Dwelly, Cornwall’s portfolio holder for culture, economy and planning, said: “Despite challenges posed by the lockdown we have managed to keep the construction of our first smart-grid wind turbine on schedule and we look forward to it starting to supply renewable energy in excess of 1,400 Cornish homes per annum from September.  

“The turbine will be an important testbed for our smart-grid concept and demonstrates how our Local Energy Market can make the best use of all renewable energies in Cornwall and help businesses as well.”  

Edwina Hannaford, Cornwall’s Cabinet Member for climate change and neighbourhoods, said: “As we work on our Covid recovery we are placing the climate emergency at the heart of our plans and the 2.3MW of renewable energy to be generated at Ventonteague will count towards Cornwall’s ambitious plans to be carbon neutral by 2030.  

“This initiative which will reduce Cornwall’s greenhouse gas emissions by more than 3,300 tonnes a year is part of a suite of initiatives including investment into the United Downs and Eden Project deep geothermal power projects.”  

Dan Nicholls, programme manager for the Centrica Cornwall Local Energy Market said: “Cornwall Council has been innovative in its approach to renewable energy over the last two decades. This turbine will be the first in the UK to demonstrate the concept of making small adjustments to the output in order to help smooth peaks and troughs in electricity supply and demand on the grid. Such flexibility will be incredibly important as society electrifies transport and heating, allowing us to rely more heavily on zero carbon sources of energy in the process.”   

Launched in December 2016, the LEM programme is receiving £11.5m support from the European Regional Development Fund (ERDF) and is a collaboration between Centrica, Western Power Distribution (WPD), N-SIDE, Imperial College, the University of Exeter and National Grid ESO.  

The project brings Cornish homes and businesses together via a fully automated online flexible energy market platform.   

The platform allows network operators, the organisations that run the electricity distribution and transmission networks, to improve the way the grid works by buying energy flexibility from local homes and businesses, helping to balance both grid demand and capacity.  

Cornwall Council has made a £3m commercial investment into the wind turbine and will own and operate it once constructed. 

Centrica has contributed £1m in funding to the project and is responsible for constructing and commissioning the infrastructure that will connect the turbine to the grid and the LEM.  

The site is less than half a mile from the existing 20MW Carland Cross wind farm.  

Other key schemes of Cornwall Council’s Carbon Neutral Cornwall programme are the 8,000-hectare carbon-absorbing Forest for Cornwall; the Whole House Retrofit Innovation project to make homes more energy efficient; a new, climate change planning document to promote renewable energy including the commitment to power all new homes with alternative sources to gas; and a new decision-making framework to prioritise environmental and social benefits in all Council policies.   

Cornwall Council has a track record in championing clean energy. Award-winning initiatives such as the Green Cornwall programme have driven forward major changes promoting community and Council-owned renewable energy projects and developing potential new forms of power in technologies such as deep geothermal.  

It is a key investor in two, pioneering deep geothermal heat and power projects at the Eden Project and at United Downs near Redruth and it was also the first local authority to develop its own solar farm.  

For more information on the Cornwall LEM, visit:  


Editors' Notes 

About the Cornwall Local Energy Market trial 

  • The Local Energy Market is being delivered by Centrica’s Distributed Energy & Power business ‘Centrica Business Solutions’, established to deliver integrated energy solutions that help businesses and other large energy users to improve performance and cost management, strengthen resilience, and create opportunities for growth. 

  • The Cornwall Local Energy Market trial was launched in December 2016 and is working closely with partners Western Power Distribution, National Grid ESO, Imperial College, the University of Exeter, and N-Side. 

  • The trial is being funded by Centrica and the British Gas Energy for Tomorrow fund alongside a grant from the European Regional Development Fund (ERDF).  

  • The Cornwall Local Energy Market project is receiving up to £11,578,110 of funding from the England European Regional Development Fund as part of the European Structural and Investment Funds Growth Programme 2014-2020. The Ministry of Housing, Communities and Local Government (and in London the intermediate body Greater London Authority) is the Managing Authority for European Regional Development Fund. Established by the European Union, the European Regional Development Fund helps local areas stimulate their economic development by investing in projects which will support innovation, businesses, create jobs and local community regenerations. For more information visit


Story posted on July 21, 2020

Categories: Cornwall

Renters urged to get in contact now if worried about losing their home

Cornwall Council News feed - Tue, 07/21/2020 - 07:44

If you rent your home and are worried about being evicted, we’re urging you to get in touch with us now so we can work with you and your landlord to help find a solution.

At the beginning of lockdown the government put in place measures to protect tenants from eviction. Those measures were recently extended but are due to end on August 23.

Cornwall Council cabinet member for homes Andrew Mitchell said: “You may be a renter who is experiencing difficulties, including being able to pay the rent.  The ban on evictions has been useful but there will some renters out there who are dreading the next few months. Our message is that Cornwall Housing’s Prevention & Engagement Service is open for business and we encourage you to get in touch and ask for help and support so we can try to prevent you losing your home.” 

“Similarly, there may be landlords out there who are getting ready to serve notice or to pursue existing possession orders once restrictions are lifted. Again, we are here to offer advice on the support that is available to help them if they have a tenant who is breaching their tenancy agreement.” 

“We can offer mediation and support to both parties to help avoid evictions.” 

One in five households in Cornwall privately rent their home and some of those households may have suffered money worries due to the coronavirus crisis.  Many landlords, who have been able to apply for mortgage holidays just like homeowners, are doing what they can to help.  Landlords too may also be facing financial pressures and tenants should continue to pay their rent if they can afford it. 

Ruth Clarke from the Cornwall Residential Landlords Association (CRLA) said: “Landlords and tenants are all in need of support as we come out of the current crisis to ensure continued provision of quality housing to good tenants.” 

Need help and support to prevent homelessness? Talk to Cornwall Housing's Prevention and Engagement Team 

If you are living in a Cornwall Housing managed home and find that you are struggling to pay the rent, please get in contact with the rent management team on 0300 1234 161.  

Worrying about whether or not you will be able to keep a roof over your head can take its toll and help and support is available for anyone concerned about their mental wellbeing.

The Council is continuing to encourage those who can pay their Council Tax to continue to do so but for anyone who is struggling to pay their Council Tax, please do get in touch and explore how we can help.  

We have already been able to help those households currently receiving Council Tax Support after the Government announced a further contribution to the Council Tax Hardship Fund.  That meant we were able to give everyone of working age currently receiving Council Tax Support (25,000 households) an extra £150 off their Council Tax. 

There are also three discretionary funds to support residents in need of extra financial help.    

Discretionary Housing Payments for residents who rent their home, are in receipt of Housing Benefit or Universal Credit and need extra help to pay their rent.    

Exceptional Relief for working age residents in receipt of Council Tax Support and who need further financial help to pay their Council tax    

Crisis and Care Award scheme which can provide extra help in emergency or disaster situations.    

Find out more about benefits available including details of eligibility criteria for Housing Benefit

Categories: Cornwall